Artificial intelligence and the future of work
Harvey Mackay
Artificial intelligence, or AI, is a fascinating and rapidly evolving field that has the potential to revolutionize the way we live and work. Personally, I view AI as a tool that, when used wisely, can enhance our capabilities and improve our efficiency.
We are already using AI in many aspects of our daily lives, often without even realizing it. Whether it is asking Siri for directions, using Google to search for information or relying on smart home devices like Alexa to play music or set reminders, AI has become an integral part of our routine.
Forbes Magazine says, "By 2025, an estimated 95% of customer interactions will be supported by AI technology."
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