Bill Brooks

Under pressure, gross meals might emerge

February 15, 2018 at 5:00 am

One of the latest culinary fades is the use of pressure cookers. Fifty years ago, pressure cookers were replaced by microwave ovens. Now the circle is complete: The marrying of pressure cooking and computers has given rise to the electric, ...

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Sometimes, that Apple really is rotten, folks

February 08, 2018 at 5:00 am

This is a complicated one; that’s what makes it so dangerous. A local consumer received an email from Apple telling her that she’d been locked out of her account because there had been numerous sign-in attempts. From time to time, this has ...

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Friends and foes of Sears assault Bill’s eyes, ears

February 08, 2018 at 5:00 am

We have a GREAT consumer community here. By the end of the day Monday, I had received more than 30 calls from consumers telling me about their experiences with Sears warranty services, some very good, and some very bad. Many consumers who w...

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Here’s what your Sears warranty is really worth

February 05, 2018 at 5:00 am

Late last year my wife and I upgraded almost all of our appliances, stove, refrigerator and so on, through our local Sears store. We also bought the extended warranties for each appliance. On Friday I called Sears to find out who I would co...

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Hotel room safes aren’t always

February 01, 2018 at 5:00 am

A consumer told me this week that his wallet and other possessions were stolen from his hotel room safe. He was at one of the casinos here in the western U.S. For the sake of the reputation of the hotel/casino, I won’t offer any more specif...

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Uber and out? Scary reminder

November 27, 2017 at 10:28 am

It turns out that some time ago, someone hacked the ride service Uber and stole approximately 57 million credit card numbers, along with authenticating information for those cards. In my opinion, most people in this area don’t have much to ...

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Smile: You’re on kinky camera!

November 23, 2017 at 5:00 am

Turns out some new android apps are actually scanning your android phone for suggestive or outright lewd photographs, without the owner’s knowledge. (Not the kind of photos for your family Christmas or holiday card.) The purveyors of the ap...

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Two words to live by (and save your $$$)

November 13, 2017 at 5:00 am

First, thanks and apologies to my regular readers for bearing with the repetition of the subject contained in today’s column. The information bears repeating. And repeating. And maybe repeating.Last week, I talked with too many consumers wh...

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You know about scammers, but also beware of skimmers

November 06, 2017 at 8:48 am

Two incidents of credit card skimming were recently reported in North Idaho. The skimming machines were placed on gas pumps at local food stores. Luckily, a couple of sharp consumers caught the scam. They just happened to check their balanc...

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Latest in a long line of scams

October 30, 2017 at 5:00 am

I tell people where to go. Not in the traditional, negative sense, but rather, where they can find information to answer their consumer questions. Together, we’ve been working on rooting out the crooks and scammers for over 10 months. Along...

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