Bill Brooks

Stay tuned to see how Sears story goes

October 15, 2018 at 5:00 am

Here it comes. It is reported that Sears has been working with its advisors and trying to decide whether to file a Chapter 11 bankruptcy request or a Chapter 7 request. Both will affect consumers’ rights and could affect pension plans of re...

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Consumer advice: Yo ho ho! Mess with scam callers

October 11, 2018 at 5:00 am

Jolly Roger (jollyrogertelephone.com) is a new program using artificial intelligence (AI) to drive scam callers crazy. The program “engages” the live caller using AI to keep them on the phone as long as possible and to frustrate them to no ...

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Consumer Advice: Don’t take the Craigslist bait

October 08, 2018 at 5:00 am

CRAIGSLIST CLAIMS ANOTHER VICTIM: A couple from Chicago contracted for the perfect Seattle location for their wedding using Craigslist. The couple rented a Seattle residence for two weeks for about $3,000 for their wedding preparation and n...

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Consumer advice: Vote for your favorite scam

October 04, 2018 at 5:00 am

Scam artists are using the phone to prey on prospective Idaho voters. The following information comes directly from the Idaho Secretary of State’s office and an article appearing in the Idaho Statesman by Christina Lords.“Neither election o...

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This simple step is a credit saver

October 01, 2018 at 5:00 am

We are a mobile society. Many of us have had a number of locations to which we’ve been sent mail. Unfortunately, when we move and get a new U.S. mail delivery location, we don’t always inform those corresponding with us, or those merchants ...

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Consumer advice: Medicare problems? Just call Joe

September 27, 2018 at 5:00 am

Joe Lykins called and told me about the Senior Medicare Patrol. Joe is this area’s volunteer coordinator. The service is available right here in our area to Medicare beneficiaries, designed to prevent, detect and report Medicare-based healt...

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Consumer advice: Medicare problems? Just call Joe

September 27, 2018 at 5:00 am

Joe Lykins called and told me about the Senior Medicare Patrol. Joe is this area’s volunteer coordinator. The service is available right here in our area to Medicare beneficiaries, designed to prevent, detect and report Medicare-based healt...

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Know your computer threats

September 24, 2018 at 5:00 am

Consumers should understand the difference between ransomware, a virus, and a popup. As a computer user at home or in a small business, you are highly unlikely to encounter true ransomware. Ransomware actually takes over your computer and e...

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Consumer advice: Come on now, folks: Stay off Suckers List

September 20, 2018 at 5:00 am

What’s a “come-on”? At best it’s something that is done to get customers for a business. At worst, it’s a dishonest way to entice consumers to click here, enter your email there, or provide identifying, confidential information to an entity...

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You’re a winner! (No, you aren’t)

September 17, 2018 at 5:00 am

Every year, just like the swallows returning to the old mission at San Juan Capistrano, in the late summer and early fall Publishers Clearing House deluges consumers with TV ads and email spam attempting to lure them into entering their swe...

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