Frontier Communications will close Cd'A call center

Move will cost more than 100 people their jobs

Print Article

A Frontier Communications official confirmed on Friday that the company will close its Coeur d'Alene call center this summer, putting more than 100 employees out of work.

"There's nothing wrong with the employees or the work they're doing. It's more about efficiencies," said Senior Vice President Steve Crosby.

The Frontier Communications branch on Mineral Way will shutter on Sept. 18, Crosby said.

The employees will receive severance and benefit continuation, he said.

They will not be relocated to other branches, he said, though he encouraged them to apply.

Crosby said the company has been examining its operations after acquiring a number of Verizon Communications properties two years ago, which tripled Frontier Communications' employees.

"What we're trying to do is work through efficiencies, consolidations, really moving people around," he said. "Having work groups working closer together."

Other branches across the country will absorb the Coeur d'Alene call center's responsibilities, he said.

This is the only branch in the country being shut down, he said. He didn't expect any other branch changes in Idaho.

Although Crosby didn't know how many branches Frontier Communications has in Idaho, he said the company had roughly 260 employees in the state as of Friday.

Frontier Communications helped fund the construction of the new KYRO ice arena in Coeur d'Alene.

Print Article

Read More Local News

Aerial officers

May 24, 2017 at 5:00 am | Coeur d'Alene Press By BRIAN WALKER Staff Writer COEUR d'ALENE — Scenarios in which police use drones for investigations keep going up and up. Idaho State Police, which is about a year into its program of using unm...

Comments

Read More

Trial set for LCHS ex-teacher

May 24, 2017 at 5:00 am | Coeur d'Alene Press A late summer trial is scheduled for a former Lake City High School science teacher who faces lewd conduct charges. A two-week jury trial will begin Aug. 26 for Jeffrey L. Kantola, who is charged wi...

Comments

Read More

Once a pilot ...

May 24, 2017 at 5:00 am | Coeur d'Alene Press By RALPH BARTHOLDT Staff Writer In his 88 years, John Vasilchin piloted more than 35 planes, from jets to freighters. But the former Air Force fighter pilot who flew more than 200 combat mission...

Comments

Read More

North Idaho Revisited: Dan Clark, a Cd’A gem

May 24, 2017 at 5:00 am | Coeur d'Alene Press COEUR d’ALENE — Dan Clark never imagined himself as a jeweler. But it was a foregone conclusion even as a pre-teen. “All my dad did was work, so if I wanted to hang out with him, I had to hang out...

Comments

Read More

Contact Us

(208) 664-8176
215 N. Second St
Coeur d'Alene, Idaho 83814

©2017 The Coeur d'Alene Press Terms of Use Privacy Policy
X
X