DMV computer services slowed, most county offices closed (updated)

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BOISE - The Idaho Transportation Deparment (ITD) continues to troubleshoot computer problems when issuing driver’s license services, according to an ITD press release issued this afternoon.

On Wednesday, ITD will begin the day with driver’s license offices in Ada, Bannock, Canyon, Kootenai, and Twin Falls counties open to the public. All other county driver’s license service offices will remain closed until contacted by ITD.

The five county locations will open in order to identify root causes and test solutions to these problems. Services at these locations are expected to still be slow. The public is urged to plan for delays and postpone a visit if possible.

All county motor vehicle services (titles & registration) will be open to the public and are unaffected by the current computer issues.

The department is utilizing all available technical resources and working closely with its license vendor, Gemalto, to create a fix for this situation.

(Updated 12/05/17)

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